Service Monitoring

Monitoring end-to-end business processes

It is imperative to monitor the availability of services, starting with the availability of resources. This, however, does not suffice: it is also necessary to monitor the business processes end-to-end. To this purpose, a variety of sources are used and merged, starting with the monitoring of technology, and ending with monitoring the users’ satisfaction with the provided services.

Paphos Group implements Service Monitoring. Using best practices, our professionals implement the right solutions for our clients. This enhances the quality of clients’ service delivery while bringing down the costs. An added benefit is that user satisfaction will see an increase, as users expect services to be available 24/7.